All tickets must be purchased in conjunction with the appropriate Festival Entry Ticket, please check if your booking matches the festival you are booking for.

  • All tickets are purchased in conjunction with Soul Stretch Events Terms and Conditions. Full Terms and Conditions below:

FAQ'S

How do I book a one hour massage slot?

That one is even simpler! Just book two back to back 30 minute treatments. Eg: You want to book a one hour massage treatment at 10:15am on Saturday 1st June - You book the 10:15am and the 10:50am slot, so together you have booked for one hour with the therapist. Simples!

Do I need to buy a festival entry ticket?

Yes. As the treatments are part of the festival you will need to buy a festival entry ticket to attend.

Are there showers?

Yes we do have showers in the Hot Tub area but this is available only for the hot tubs users. No showers in the massage area at Run Fest Run.

What should I wear?

If you are booking a yoga class - please wear loose comfortable clothing, bring a blanket to keep you warm during Savasana.

If you are booking a deep tissue massage in one of our heated tents, you will be given a towel, as it is an oil on skin experience. You can always inform your therapist as to what is comfortable for you.

If you are booking a hot tubs experience then please bring swim wear and a towel.

Can I have a massage if:

I have a Skin condition: yes, but please inform your therapist prior to your treatment.

I am pregnant: yes, but you need to be in your second or third trimester and can only book an aromatherapy massage, reflexology or a facial.

I have health issues: depending on what they are. Please email info@soulstretchevent.com if you have any major concerns and we will check for you

Will there be Male and Female masseurs?

Both. Please let us know if you have a preference as in some events we might only have female therapists.

Will I be naked? If so where can I get changed?

Yes you can get changed in your massage tent.

Can I book on the day?

Yes you can book on the day at the reception tent, however we recommended pre booking to book your preferred time for your treatment.

If I book on the day can I pay by card?

Yes. We accept all major credit cards.

What if I am late?

If you are late then unfortunately you forfeit some of your treatment time. It is your lovely treat, so please be on time as we can not run over. This is for your enjoyment not ours. Please arrive 10 minutes before your session.

Can I change my slot?

Yes, if you are able to give us sufficient notice before the festival. Please email info@soulstretchevents.com to change your booking. This must be done at least one week before the festival.

Are the therapists qualified?

Yes! At Soul Stretch Wellbeing Spa, all our therapist’s qualifications are carefully checked by our recruitment manager. Everyone is fully trained, insured and covered by the appropriate governing body. We have very high standards and only choose the best of the best.

Thank you and for any further questions please email us: info@soulstretchevents.com